Client Testimonials
January 14, 2012
Bascom and Lori,
Thank you so much for helping us find our home in Key West. You worked hard
to find just what we were looking for. We could not be more pleased with the
service and the end result!!
Thank you again,
Dave and Freda Erwin Key West, FL
December 21, 2011
I recently used Bascom Grooms Real Estate to sell my townhouse in Key West,
Florida. The sale of the house was a quick and seamless process using Bascom
Grooms Real Estate. Bascom sold the townhouse quickly and dealt with the current
tenants I had renting there while showing the townhouse to prospective buyers.
I would recommend Bascom Grooms Real Estate for any real estate transactions
you have in the Keys. What sets Bascom apart is he is laid back and also gets
the work done in a professional manner therefore making him one of the best
brokers in Key West, Florida.
Sincerely,
Tyler Goodere Key West, FL
December 6, 2011
Dear Bascom,
We just wanted to take a minute to let you know how much we appreciated working
with you and Lori on the sale of 1211 Margaret Street.
You were really right-on with all of your input regarding market pricing
as well as negotiations with the buyers.
Furthermore, we were relieved to have our short sale approved in only 21
days! Lori did an exceptional job and we found her to be both professional
and knowledgeable throughout the entire process. We truly appreciated all of
the legwork that she put into making this transaction happen and getting this
closing over the finish line.
We look forward to working together again in the future!
Sincerely,
Eric Dickstein and Ronit Berdugo Key West, Florida
October 25, 2011
Dear Bascom and Lori,
I want you to know how grateful we are for all your help over the past 12 months. Buying a second home, even in the best of times, is filled with anxiety. In today's market, it's doubly so.
You were positive and supportive throughout, from the beginning stages of searching out homes to the final stages of closing. You kept in constant communication with us, which was very comforting. While some realtors say they give good service and really work for you, no one could have worked harder for their client than you. I feel certain that if we had not had you as our agent that we would not be moving to Key West. Bascom and Lori are the best! Sincerely,
Ron and Lori Rouse Mountainville, NJ
September 2, 2011
Dear Bascom Grooms,
Thank you for the outstanding service in helping us to purchase the property on Baptist Lane. We enjoyed working with you and appreciate the fact that you never pressured us to make a decision. You provided facts when we asked and took care of all the loose ends involving a property purchase to free us up to continue doing what we do.
Thanks again for a professional and uncomplicated real estate transaction.
Richard Hatch
Key West, FL
August 23, 2011
Bascom Grooms Real Estate helped make our dream of being homeowners in the Keys a reality. Bascom not only treated us like family, but he was very patient and truly listened to what we wanted. He made the stress of purchasing our first home calm and manageable. Even at our lowest point, with feelings of wanting to give up the search, Bascom kept the hope alive. All in all our experience with Bascom Grooms Real Estate was exceptional!
Jalynn and Alvin Frazier
Key West, FL
August 19, 2011
I recently purchased a new home in Key West. When it came time to choose who I would use to help me find just the right place and navigate the increasingly complex buying process, there really was no question that I would call Bascom Grooms to be my Realtor. Bascom not only has a great reputation in Key West for being professional and knowledgeable about the real estate market in the Keys, but he had also been my Realtor nine years earlier when I listed a home to sell with his company. So, I have been on both sides of a real estate transaction with Bascom and can categorically say that I will use him in the future to fill my local real estate transaction needs. He and his associates, including Lori Langton, were extremely responsive to all of my questions and needs and made the process of buying a new home here as seamless as it could possibly be.
Don't call anyone else. Bascom Grooms is the Realtor who will help you make your Key West dream a reality!
Marsha Deere
Key West, FL
August 18, 2011
Dear Bascom and Lori,
On behalf of my husband and myself, we would like to thank Bascom Grooms Real Estate for helping us find the perfect home. Not only is Bascom our Realtor, but he is my personal friend for over 30 years. We appreciate the attention and professionalism you showed throughout the entire process. We will definitely use your services again on our next purchase.
Thanks again,
Brent and Debra Crone
Key West, FL
July 12, 2011
Bascom is the Superman of Key West Realtors!
I was looking to purchase my first home, but was not having much luck. Bascom swooped in and saved me after other real estate contracts fell through. Within just a few minutes of meeting with me, he had found the perfect home for me. He was knowledgeable, professional, and very hardworking. He was always available and ready to fix any problems that developed. When I had questions, he was always ready with an answer. With his help and advice, I became a homeowner.
Bascom and Lori really came through for me, and I would recommend them to anyone looking for a Realtor in the Florida Keys.
Patrick Flanigan
Key West, FL
July 10, 2011
Bascom and Lori,
Jim and I would like to thank you for all of the time and effort you put into selling our house; especially you Lori, who spent many hours on the phone working with the bank. I believe it was the fastest short sale ever. You put our house on the market in February and we settled at the end of May.
I have worked with Bascom Grooms Real Estate in the past and will continue to use them in the future.
Jim and Patty Bertier
Key West, FL
July 7, 2011
"Great Experience" is the best we can describe our house hunt in Key West, under the delicate guidance of Bascom Grooms. A couple of months before a planned visit to Key West, we found Bascom's name on the internet and contacted him about our interest in looking at some properties as a potential 2nd home/investment opportunity. With some basic information from us, Bascom periodically shot us listing information and general Key West real estate information to prepare us for our upcoming property search. Without overwhelming us, he provided insightful input and was meticulous about promptly responding to any and all of our questions. Over the course of a weekend (and with some luck), we were able to find our house. And even though he had the sale locked up, Bascom and his assistant Lori didn't stop there, but continued to work with us through the closing, making the entire process unbelievably uncomplicated.
So now, as the proud owners of our first Key West home, our advice to anybody interested in purchasing real estate in Key West is to start (and end) with Bascom Grooms.
Thank you.
Yours very truly,
Basia and Kevin Braddish
Hauppauge, NY
June 25, 2011
Dear Bascom & Lori:
As you know, I have been involved in the real estate market in Key West for many years and without any hesitation I can state that you have demonstrated a level of professionalism, ethical conduct, honesty and market knowledge that is second to none.
My property at 1012 Thomas Street had been on the market with numerous other realtors for over 4 years and you got the job done where everyone else failed. The same is true for my property at 217 Truman Avenue.
Your attention to detail and your perseverance is unsurpassed. In addition, your sense of the market, current pricing considerations, and level of effort is exactly what any buyer or seller of real estate would want. Perhaps most importantly, you have both been pleasant, friendly and very easy to work with. I appreciate what you did and I certainly appreciate the results.
Thank you so much for a job well done. Please do not hesitate to use me as a reference. I hope this conveys to any reader how terrific I think you are.
Again, thank you to you both and as always, keep well.
Sincerely,
Mark Levy
Burlington, MA
June 24, 2011
Bascom:
Sheri and I want to thank you and Lori for your assistance in the purchase of our home in Key West. From introduction to closing, you have made the process enjoyable. Your professionalism in the negotiations made what can be a trying period, especially considering the distance involved, much easier.
Home ownership in Key West has been our dream for some time. We are looking forward to settling in and enjoying the experience.
Thanks for all.
Tom & Sheri Rojewski
Zanesville, OH
June 23, 2011
We would like to highly recommend Bascom Grooms, IV and Bascom Grooms
Real Estate to anyone doing a remote purchase in Key West. Bascom was
extremely instrumental in dealing with the purchase of our first home.
He took the best care of us and got us in to see as many houses as possible
on our short visit to Key West.
Then after we returned to Alaska, Bascom was very accessible handling
everything that we could not. We simply cannot imagine how difficult
our first purchase would have been without Bascom as our Realtor, leading
us step-by-step. He has a tendency to go above and beyond!
Being a salt water conch, Bascom is highly knowledgeable of Key West
and its real estate market, allowing him to help us find just the right
place to start our family.
We couldn’t have been happier with Bascom Grooms Real Estate
and we look forward to doing business with him again in the future!
Mike & Amber Levinson
Key West, FL
June 21, 2011
Dear Bascom:
Please accept my sincere thank you for a job well done in selling my
Key West condominium.
I had tried to sell the condominium on my own for several months. I
tried advertising in all the local papers, but without obtaining a firm
offer. I finally decided to turn the task over to a professional, and
a true professional you are. Your office listed my property and immediately
began showing it to potential buyers.
Much to my surprise and amazement, we received a good offer within a
short time frame. Then we closed in less than a month. I was always kept
abreast of all the details too, i.e. inspection, appraisal and closing
information.
Please use my name as a reference anytime. I will be delighted to tell
anyone interested in locating a professional Realtor just what a wonderful
job you did in handling the sale for me.
Also please give my regards to Lori, who was always efficient and courteous.
Nadine Watson
Rockmart, GA
June 20, 2011
Bascom Grooms Real Estate was instrumental in the selling of my mother’s
investment condominium on Margaret Street. It was a very difficult short
sale with two mortgage lenders and they handled it with all of the professionalism,
courtesy and efficiency I have come to expect from this real estate firm.
Lori was especially wonderful working tirelessly with the two lenders
to get approval. She kept both the buyer and seller informed every step
of the way.
It was a pleasure working with Bascom and Lori. I would fully recommend
their services to anyone selling their property.
Sincerely,
Debbie Batty
Key West, FL
June 17, 2011
To Bascom Grooms Real Estate,
I am writing to thank you for all your efforts in the sale of my home
on Varela Street this past year. It was a pleasure to work with your
office. I was happily surprised at how quickly the home sold and impressed
with the professionalism with which the sale was conducted. All correspondence
was timely and courteous. All issues were handled with professional depth
of knowledge. Your office stands out with the service you provided me.
I would not hesitate to recommend Bascom Grooms to any friend or colleague.
Thank you again for all you have done. I look forward to working with
you again in the future.
Sincerely,
Lynn Gallagher
Key West, FL
June 15, 2011
I would like to take this time to thank Bascom and Lori for helping
us on the purchase of our condominium in Key West.
I found Bascom from an ad in one of the magazines. After talking to
Bascom at length, he agreed to send us information back home until we
found something of interest.
I was pleased with the local knowledge Bascom has with Key West, he
is a Key West native and not just another “transplant Realtor”.
Bascom knows all the “nooks and crannies”.
Upon finding a property, the process was fast and painless. Again with
his local knowledge, we contracted and closed in record time!
It is with pleasure that I would like to recommend Bascom Grooms Real
Estate to help you with all of your Real Estate needs.
Regards,
Mr. and Mrs. M. Martin
Boca Raton, FL
May 25, 2011
Dear Bascom,
I can't begin to thank you for the exceptional service and attention to our needs in our long distance hunt for our dream vacation home in Key West. Tom and I feel so fortunate to have found someone that understood what we were looking for, provided us with the necessary information and photos we needed, and readily gave us the time to take Tom and me around to look at the properties. You made our hunt an enjoyable and stress-free experience!
I also once again want to thank you for your professionalism in dealing with a difficult and unusual situation that we met "post" sale. It is so comforting to know that you were still there for us even after the closing. When our friends discover Key West through our eyes, I will be sending them your way!
Looking forward to a continued friendship.
My Best Always,
Becca Ahrensfeld
Ridgefield, CT
May 25, 2011
Dear Bascom and Lori,
We would like to thank you for your professionalism and most of all for your patience and guidance with selling our home. You were both so courteous at all times.
We so very much appreciate all of your advice and for helping us step by step with the sale.
This was the first time in selling a home for us, so we were very grateful for all of your help.
We hope that you and your family are doing well, also good luck on selling many, many homes this year and in the future.
Sincerely,
Ed & Celia Johnston
Davidson, NC
May 23, 2011
Dear Bascom and Lori,
We apologize for the delay in sending our letter of appreciation for all your help and guidance in the search for our first family home in Key West.
It is still hard to believe after six months of waiting we closed and have a beautiful waterfront home in the Keys. You listened to our wants in a property and finding a house that met all our requirements at a price within our budget was no easy task!
You truly have the market knowledge to lead a first time homebuyer in Key West into a home of their dreams! From our first competitive offer and through the entire short sale process until closing you were available for questions and extra local knowledge to get the jobs done right! Working with Bascom Grooms Real Estate made it easy, even through the challenges of VA Loan Approval and USAA's poor communications. You eased all our worries and your constant correspondence kept us up to date on the changes and timelines. You guys are amazing!
We have done nothing but sing your praises to our friends who have made the drive to Big Coppitt to see the house and how great it was working with you both! The yard is almost ready for our first big party and the boat loves her new home on the dock, can't wait for you to see the house and all the improvements we have made! We are celebrating our 10 year anniversary in our own home; this milestone would not have been possible without you!
We know your dedication to the people of Key West extends beyond home sales and we are glad to have worked with such great friends!
Sincerely,
Leo & Bridget Flores
Key West, FL
May 9, 2011
I would just like to say my experience with Bascom Grooms Real Estate was one of the most pleasurable experiences. Bascom was very professional and answered all my questions, even the most ridiculous ones. I would definitely use Bascom Grooms Real Estate in the future. I would highly recommend anyone to Bascom Grooms Real Estate, because I know they would be in good hands. I would also like to thank Bascom and Lori both for all their help.
Blessings always to you and yours!
Stephanie Alonzo
Key West, FL
March 28, 2011
Bascom and Lori,
Our sincere thanks to you both for all your hard work in getting the property on the market and then dealing with BB&T on a regular basis to make the closing less painful for us. You both were so very nice to work with and we appreciate all your progress updates. Although this was not the way we thought the sale of this property would go... a short sale, it was good to work with two honest people who had our best interest at heart. Thank you both for doing such a great job for us, and most of all for being there when we had questions and keeping us informed on what was happening. We appreciate you hanging in there and guiding us on what we needed to do to make this day possible. You made a very difficult situation more bearable for both of us. We have waited for this day for a long time and we want you both to know how much we appreciate all that you did to get this done.
A huge thanks to Lori for dealing with BB&T, your persistence paid off for all of us. It was nice working with someone we know and it really made a difficult situation go more smoothly. You and Bascom were so much help with all of this and we appreciate you both so much.
We will definitely refer you to anyone we know who is looking to buy or sell property in Key West.
Thank you so much, you two are the best!
Darlene and Skip Jansen
Springfield, MO
March 20, 2011
Dearest Bascom,
Words can never fully express the profound gratitude in our hearts
for all of your goodness, kindness and help in the sale of our loving
mom’s home.
Having you as our Realtor was truly a heavenly gift and a blessing
which we shall always gratefully appreciate and remember.
Blessings always to you and yours!
Tina and Bruce Knowles
Key West, FL
March 4, 2011
Dear Bascom and Lori,
We just wanted to thank you for the perseverance, patience and hard
work that you put into selling our home. You guys did a great job getting
the short sale done! You really stuck in there when it looked pretty
challenging.
We appreciated your advice and direction throughout the process. Having
someone with solid experience and professionalism during the sale of
our home was invaluable.
We enjoyed working with you both and will definitely recommend you
in the future to anyone looking to purchase Key West real estate.
Christian and Vanessa Belland
St. Augustine, FL
February 15, 2011
Dear Bascom,
We deeply appreciate the time and patience of you and your staff
in our search for a rental property in Key West.
Both your knowledge, and Gordon’s, of the local real estate
market, were very valuable in sorting out precisely what kind of property
would fit our needs, and then locating it for us.
You have earned our trust. If anyone we know is looking for
Key West real estate, they will have your phone no. and our recommendation.
It has been a pleasure working with you and your staff.
Cliff & Sang Watson
Bonita Springs, FL
January 12th, 2011
As first time buyers, we had a LOT of questions which Bascom took in
stride. His attention to detail and follow-up on each issue really made
us feel that we had picked the best agent possible for our first home
purchase. Looking at five houses in a week, waiting four months for bank
approval, negotiating addendums to the contract, these were all ‘no
problem’. We also enjoyed working with Lori. She was always very
polite and helpful and was also extremely thorough in keeping up with
all of our paperwork and communicating deadlines and decisions. Bascom
and Lori, when we are ready to sell, expect a call!
Leah and Jon Stockton
Key West, FL
December 8, 2010
During the course of our three year quest to purchase property in Key
West, we saw Bascom more than our own family members. This says a lot
because they live one town over and Bascom is 1000 miles away. Bascom
good naturedly showed us more properties than we can recall. He calmly
navigated us through bizarre new financial rules as the economy faltered
and the bubble burst. We are thrilled with our purchase and thankful
for his guidance along the way.
The Kutchers
Narragansett, RI
November 2, 2010
Bascom,
It is my pleasure to recommend Bascom Grooms Real Estate. You did a great job for us and we have already recommended you to other people in the market.
"Thank you for making our dream of living in Key West a reality. Without your
aggressive approach to the search and dogged determination in the face of all
the obstacles the bank's agents threw up we never would have made it. Every
bit of advice you gave us throughout the process proved correct and resulted
in our never being caught unprepared when something changed on the seller's end.
The personal interest you took in making the process and the time you spent
walking us through every step made the purchase as painless as possible.
You know the Key West market better than anyone in town and it shows!"
Stop by and see the place with furniture in it if you get a minute.
-Jim Fitton
Port & Transit Director
City of Key West
Key West, FL
November 1, 2010
It was very hard talking about putting the house we grew up in on the market. However, due to Dad’s death the house had to be sold. It just seemed right to use Bascom Grooms, as his grandfather and Dad were very close friends.
We were very fortunate to get a good buyer and contract in four months. Although, there were several obstacles to closing, Bascom took them in stride and never lost patience.
Thank you, Bascom for helping us to sell the “old homestead” during this difficult time with such low sales in the market.
-Nona Edmonds -
Woodstock, GA
October 30, 2010
Over the years I have worked with many different Realtors buying investment properties. I chose to use Bascom Grooms Real Estate because of his professionalism and confidentiality during the transaction. What makes Bascom different from other Realtors I have dealt with in the past is his attention to detail from the contract period until the closing documents where signed. He not only found a great property for TRG Holdings, Inc, but also negotiated a great investment purchase in Key West, Florida hence saving the company money.
My experience with Bascom Grooms Real Estate was one of the smoothest transactions I have made to date. I would highly recommend Bascom Grooms Real Estate if you are thinking of purchasing or selling your home or investment property. I would definitely use Bascom Grooms Real Estate for any other future business endeavors.
-TRG Holdings, Inc. -
Key West, FL
October 28, 2010
Dear Lori and Bascom,
I would like to congratulate you both on the closing of a very challenging short sale.
Your continued perseverance, support and well advised efforts were most influential in negotiating with all parties concerned, as well as your sincerity and patience throughout the process of completing the sale with fortunate success.
-Greg Kerr
- Key West, FL
October 12, 2010
Bascom/Lori, just a short note to say Thank You.
Thank you for leading Barbara and I through the difficult experience of selling our home of 33 years.
Thank you for continuously guiding us through the ups and downs of pricing and the many showings, all the while providing encouragement.
Thank you for your keeping our home a priority even when time seemed to be passing by and the market was drying up.
Most of all Thank You for the personal interest, the professional persistence and thorough processing that allowed Barbara and I to feel comfortable throughout the process.
-Raymond and Barbara Archer - Key West, FL
October 6, 2010
Bascom Grooms and Lori Langton have to be the hardest working real estate agents I have ever worked with. I recently completed the sale of my home with them through the short sale process. There were many peaks and valleys in the more than a year long process once we received an offer, but these two never faltered. Very few are able to take on the mortgage company giants and get the job done, but they did. Even when I had one buyer back out on the day of closing, they stuck with it, found me another buyer quickly, and successfully closed the deal. I would highly recommend Bascom Grooms Real Estate to anyone trying to buy or sell their home, but especially during these tough real estate times.
-Doug Bradshaw - Key West, FL
September 7, 2010
After spending two summers renting in Key West, my husband, ten year old son and I wanted to
relocate to Key West from Pennsylvania. We started calling agents from any company sign we
could see. Then we called Bascom to look at one of his listings and we knew we found the
realtor that could work with us.
He was personable, very informative and answered questions
about the community. He did not have an agenda and was not pushy. Bascom is realistic about
the current market and gets down to the bottom line. He was available for questions and
concerns and was with us through the process every step of the way. We would definitely refer
anyone to Bascom Grooms Real Estate and would use them again in the future.
-Ken and Laura Dockery - Key West, FL
July 9, 2010
I am writing to thank your office for the handling of the sale of my condo. Everything was handled very professionally and even though we had some delays, the sale went smoothly. I really appreciate the time and hard work put in by your office and I look forward to working with you again.
-Diane Paglia - Key West, FL
May 19, 2010
I write this recommendation to anyone considering the services of Bascom Grooms Real Estate. Bascom and his assistant Lori Langton recently completed a very complicated sale for my wife and I. Our sale had many ups and downs, twist and turns and three buyers before we finally closed. Throughout this ten month ordeal, Bascom and Lori were always consummate professionals, cheerful and focused on our best interests.
If you want a realtor that knows the business and that you can trust to look out for you, look no further.
-Ross Williams and Jody Smith Williams - Key West, FL
May 12, 2010
As with everything else in the Keys, purchasing real estate is a unique experience. When we decided to begin searching for a home, our first call was to Bascom Grooms Real Estate. Bascom and his staff are quite knowledgeable in the Key West real estate market. Bascom was able to help us find the perfect house for our family’s needs and within our budget. His assistance during negotiation was invaluable.
We never got the feeling we were “on our own” during the entire process from the time we made our first offer until the day we signed closing documents (and even after the sale was complete). Should we ever have the opportunity to sell or purchase real estate in the Keys again, I know our first call will once again be to Bascom Grooms Real Estate.
-Denise Delostrinos - Key West, FL
May 10, 2010
As we approached what we thought would be a fairly easy process, buying a home in this real estate climate has proved to be more challenging. Despite having purchased houses in the past, new regulations and more stringent requirements complicated the process. Luckily we approached Bascom Grooms Real Estate. His and his staff’s personal attention into our house search alleviated much of the associated stress.
If I had to describe Bascom’s approach to our situation, I would say he uses appropriate communication. He answered our numerous questions in a timely manner, provided insight into a smart buying strategy, and did not inundate us with countless listings. Today we have a home where our family can live and grow. This is possible through our "partnership” with Bascom. We appreciate what Bascom Grooms Real Estate has done for our family.
-Rod Delostrinos - Key West, FL
April 2, 2010
Thank you so much for your hard work in both the selling of our old home and purchase of our new home. You made the entire experience as stress free as possible and always made us feel comfortable. It was apparent that you had our best interests in mind throughout the whole process, and we are forever grateful.
You are truly an expert in your field, and both you and your staff are genuinely kind and pleasant people to work with. We are settling into our new house and absolutely loving it. While we aren’t hoping to move anytime soon, you will be our first call for any real estate needs not to mention our #1 recommendation to all our friends and family. Thank you again for helping us get into our dream home!
-Eric and Stephanie Balbuena - Key West, FL
November 9, 2009
Bascom, Just a note to let you know how much we enjoyed working with you in the purchase of our new home. As you know we are not new to Key West. We made the decision to return “home” and the first name that came to mind was Bascom Grooms. I remembered your name from when we had lived in Key West years ago and remembered that you were a Realtor. After making contact with you we always felt as if it was a welcome home. Any questions we had were always answered promptly. We always felt comfortable and any new listings were sent to us immediately. We never felt like we would miss an opportunity. You were very patient with us until we found the property that we felt was for us. I would definitely recommend you to a Friend. Thanks for helping us get back home!
-Jeff Beck - Key West, FL
September 29, 2009
Thank you so much for being the professional you are. Steve and I appreciate you and we are so
happy we chose you to be our realtor. Thank you for hanging in there with us when things got
tough. But thank you most of all for your patience.
We will definitely refer your name to anyone we know that is planning to buy or sell. Thank you
again. We are very happy to be back in Tallahassee, and happy with the sale. Take care, the best
to you and your family. Stay in touch!
-Janis and Steve Maloney - Tallahassee, FL
July 24, 2009
I have worked with and used Bascom Grooms Real Estate for over five years. They have successfully sold properties for me at a good price, and have given me sound, honest advice. They have not told me what I wanted to hear, but rather what I needed to hear, which underscores their integrity.
Most importantly to me, however, is the follow-through, either by telephone or e-mail to keep me abreast of the status of any transaction. If they say they'll do something, then one can rest assure it will be done, something which is indeed rare in my dealings with many other firms, and therefore, I recommend them very highly.
-Shel Segel - Key West, FL
June 17, 2009
Rarely do you have a pleasurable experience spending several hundred thousand dollars, but I did.
After what seemed to be the longest, coldest winter of my 50 plus years in Michigan I got it in my head to go to the Florida Keys where many of my friends had wintered. I came across Bascom Grooms Real Estate and started communicating my then ideas for a place to buy. I started off in one direction and then did a complete 180. Then, I decided to spend much less money. Bascom rolled with the changes. I then made the offer on a property owned by the bank after going through foreclosure. Little did I know what an arduous task this sale became as banks are very difficult to deal with. I can only imagine what poor Bascom had to deal with. All I know is he made it happen and I own a precious little get away to share with friends and family which will make me a handsome profit someday.
Be informed that Key Westers go on “Island Time”. They come late and often don’t deliver the goods as promised. Bascom is the only islander that did not disappoint.
One more thing … what do you expect someone named Bascom Grooms IV to be like? Not a spoiled rich boy, not eccentric… just an honest easy going, yet professional business man. Just what you desire.
-Vanessa Overhiser - South Haven, MI
June 5, 2009
I just wanted to drop a note to tell you thanks for the way you handled the listing and
selling of my mother's property on Patterson Avenue. As you know, it's always difficult
when you're dealing with an estate property, and my situation was a bit complicated by
the fact that I am an out-of-town owner.
From our very first meeting in March when we listed the property up until yesterday
when we closed the sale, you have been professional, proactive, and always available if I
had a question or concern. Especially helpful for an owner who lives out of town is the
"Owners Link" which your website provides so that I could track what was happening
with the property. That link, along with your consistent communication, kept me
informed as well as reassured that you were working hard to move the property.
I especially appreciated your advice and direction with regard to establishing a reasonable
selling price that allowed us to make a relatively quick sale in a slow-moving market.
You are a consummate professional whose caring and concern for me as the seller was
always evident in our conversations.
Thanks again for making the whole process an easy one! I appreciate the way you
conduct your business, and wish you much future success".
-Diana L. Harris - Palms Springs, FL
|